Terms and conditions of use
1. Definitions In these terms and conditions ‘The Seller’ means Oscars Hair & Beauty, and ‘The Buyer’ means the purchaser of goods from ‘The Seller’ under these terms and conditions. ‘The Website’ means www.oscarshb.co.uk and its content.
2. Prices Prices and special offers are correct at the time of goods being displayed on The Website but are subject to alteration without prior notice. Prices are inclusive of VAT at the ruling rates and delivery costs.
3. Payment Payment must be made prior to despatch of all goods
4. Returned Goods If goods have been ordered in error or are not as expected, a returns authorisation must be requested. The reference number issued by The Seller in relation to the returns authorisation must be quoted on all accompanying documentation. Goods must be returned within seven days of receipt, unused, in perfect condition and sent back in their original packaging. Carriage for alternative items to be paid by The Buyer. The Seller accepts no responsibility for lost parcels without receipt of postage. Due to strict hygiene regulations, The Seller cannot accept returns of items such as scissors, clippers or razors which have been used. Goods returned damaged as a result of poor packaging on the part of The Buyer will not entitle The Buyer to a full refund. Your statutory rights are not affected.
5. Shortages and Damages Title in any goods or products ordered will pass to you once payment has been made in full. Goods and products will not be charged for until they become ready for despatch. Goods or products which make up your order may be sent in instalments Goods will be despatched to the address given during the order confirmation process that you complete.
6. Delivery The Seller’s policy is to despatch goods within 72 hours of receiving an order, however this can vary depending on stock availability. Times quoted are in good faith, but shall not be binding. The Seller can accept no responsibility for transport delays causing late delivery. Some furniture or special order items may take up to 6 weeks for delivery.
7. Delivery Charges £6.95 is the set delivery charge for the UK. Special delivery charges will be quoted upon request.
8. Overseas Orders We welcome orders from anywhere in the world. Please remember carriage will vary upon destination and weight of parcel. We will not process orders or despatch goods to countries where we are prohibited from doing so by law.
9. Cancellations Prior to despatch, non standard items and special order items cannot be cancelled. Orders cannot be cancelled once the goods have been despatched.
10. General Goods are sold on the understanding that they will be used only for their intended purpose. No responsibility will be accepted by The Seller for trained on untrained personnel without qualified supervision using or misusing goods and equipment supplied by The Seller. All offers on The Website are subject to stock availability and The Seller reserves the right to restrict or refuse any order at any time. We take special care to show correct sizes and specifications and such descriptions and specifications, whist given as a guide and in good faith, are subject to alteration by The Seller without notice. All colours are as near as can be displayed on a computer monitor. Stock is allocated on a ‘first-come-first-served’ basis once your order reaches our main server. The Seller does not guarantee the availability of any item based on the stock figures shown.
11. Guarantee All items are guaranteed according to the manufacturer’s warranty. All glass items are specifically excluded from this guarantee.
12. e-mail communication For the purposes of communication by means of electronic mail, the domain name oscarshb.co.uk is the property of Oscar’s Hair & Beuaty. It is expressly prohibited to submit or add any e-mail addresses within these domain names to newsgroups, chat rooms or any other mass mailing sources or devices on the Internet.
13. Use of The Website We ask that you use this website in good faith